Legal & Platform Rules

Terms and Conditions – PKR365 Online Gaming Platform

These Terms and Conditions govern your use of PKR365. Please read them carefully before registering or placing any bets. By using the platform you confirm that you accept these terms in full.

Last Updated: January 2026

What These Terms Cover

Account Eligibility

You must be 18 years or older to register and use PKR365. One account per person. All registration details must be accurate and kept up to date.

Deposits & Withdrawals

All transactions are processed in PKR via JazzCash, Easypaisa, Raast, bank transfer and mobile wallets. No hidden fees on standard transactions.

Bonuses & Promotions

All bonuses are subject to wagering requirements stated at the time of the offer. Bonus abuse or multi-accounting will result in forfeiture of funds.

Sports Betting Rules

Bets on cricket, PSL, football and other markets are settled according to our published sports rules. Voided events are refunded to your balance.

Responsible Gaming

PKR365 provides deposit limits, session controls and self-exclusion tools. The platform is for adult entertainment only — play within your means.

Account Security

You are responsible for keeping your login credentials secure. PKR365 will never ask for your password. Report any suspicious activity immediately.


Important: By creating a PKR365 account or continuing to use the platform, you confirm that you have read, understood and agreed to these Terms and Conditions in full. If you do not agree, please do not use the platform.

01 General Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and PKR365 ("the Platform," "we," "us," "our"). They govern all aspects of your use of the PKR365 website, mobile platform, games, sports betting markets, promotions and any other services we provide.

PKR365 operates as an online entertainment platform offering sports betting, casino games and related services to adult players. The platform is designed for use by players in Pakistan and all transactions are conducted in Pakistani Rupees (PKR).

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and PKR365. In the event of any conflict between these documents, these Terms take precedence unless specifically stated otherwise.

PKR365 reserves the right to update, amend or replace any part of these Terms at any time. Where changes are material, we will make reasonable efforts to notify registered players. Continued use of the platform after any changes constitutes acceptance of the revised Terms.

02 Eligibility & Registration

To register and use PKR365 you must meet all of the following requirements:

  • You must be at least 18 years of age. PKR365 does not permit use by minors under any circumstances.
  • You must be registering of your own free will and not on behalf of another person.
  • You must not be excluded or self-excluded from the platform or from online gaming generally.
  • You must provide accurate, complete and truthful information during registration and keep that information current.
  • You must be the legal owner or authorised user of the payment method you use for deposits and withdrawals.

PKR365 reserves the right to request identity verification documentation at any point. This may include a valid national identity card (CNIC), proof of address or payment method verification. Accounts that fail verification may be restricted or closed and any pending withdrawals may be placed on hold pending satisfactory verification.

Providing false information during registration is a serious breach of these Terms and may result in permanent account closure and forfeiture of any balance held in the account.

03 Account Rules

Each player is permitted to hold one account only on PKR365. Operating multiple accounts — whether under the same name, same device, same payment method or same household — is strictly prohibited.

You are fully responsible for all activity that takes place under your account. This includes all bets placed, deposits made and bonuses claimed. If you believe your account has been accessed without your authorisation, you must notify PKR365 support immediately via live chat.

PKR365 accounts are personal to you and are non-transferable. You may not sell, transfer or assign your account, account balance or any winnings to another person under any circumstances.

PKR365 reserves the right to suspend, restrict or close any account where it has reasonable grounds to believe that these Terms have been breached. Where an account is closed due to a breach, any bonus funds or winnings derived from bonus play may be forfeited.

Players may request account closure at any time by contacting the support team via live chat. Upon closure, any remaining real-money balance (excluding bonus funds) will be processed for withdrawal to your registered payment method subject to standard verification checks.

04 Deposits

PKR365 accepts deposits in Pakistani Rupees (PKR) through the following payment methods: JazzCash, Easypaisa, Raast, bank transfer, debit cards and mobile wallets. All payment methods must be registered in your own name.

Deposits made via JazzCash and Easypaisa are typically credited to your PKR365 account instantly. Raast and bank transfers follow standard interbank processing timelines. PKR365 does not charge any platform-side fees on standard deposits; however, your payment provider may apply their own transaction charges.

  • Minimum deposit amounts are displayed at the time of the transaction and may vary by payment method.
  • Deposits are made for the purpose of gaming only. PKR365 is not a banking or financial service.
  • PKR365 reserves the right to refuse or reverse a deposit if fraud or money laundering concerns are identified.
  • Chargeback attempts on deposits are treated as a serious breach of these Terms and will result in immediate account suspension pending investigation.

All deposit transactions are encrypted and processed securely. Your payment details are never stored on PKR365 servers in an unprotected format.

05 Withdrawals

Withdrawal requests are processed to the same payment method used for your most recent deposit, where possible. PKR365 supports withdrawals via JazzCash, Easypaisa, Raast and bank transfer in PKR.

Standard withdrawal processing times are as follows:

  • Bronze VIP: Processed within 24–48 hours on business days.
  • Silver VIP: Processed within 12–24 hours on business days.
  • Gold VIP: Priority processing, typically within 6–12 hours.
  • Diamond VIP: Near-instant processing as a priority account benefit.

Before a withdrawal is approved, PKR365 may request identity verification documents if not previously provided. This is a standard anti-fraud measure and is not a reflection on your account standing. Withdrawals of bonus-derived winnings are subject to the wagering requirements having been fully met.

PKR365 reserves the right to delay or withhold a withdrawal where there are reasonable grounds to suspect fraudulent activity, bonus abuse, or where a verification request has not been fulfilled. In such cases, the player will be notified and given an opportunity to provide the requested information.

06 Bonuses & Promotions

PKR365 offers a range of bonuses and promotional offers to new and existing players. Each bonus is subject to its own specific terms, including wagering requirements, eligible games, minimum odds and expiry periods, which are stated clearly at the point the offer is presented.

  • Bonuses are credited to your bonus balance and must meet the stated wagering requirement before any associated winnings can be withdrawn.
  • Unless stated otherwise, bonuses are for use on eligible games or betting markets only. Using a bonus on an ineligible product will not count towards wagering requirements.
  • PKR365 reserves the right to withdraw, modify or cancel any promotional offer at any time with reasonable notice.
  • Players found to be abusing promotional offers — including but not limited to creating multiple accounts, using bonus funds in a calculated low-risk manner to exploit terms, or coordinating with other players — will have their bonuses forfeited and accounts reviewed.
  • Only one welcome bonus is available per player, per household, per device and per payment method.

Bonus funds cannot be withdrawn directly. Only winnings that remain after wagering requirements have been completed are eligible for withdrawal. Always read the specific bonus terms before opting in.

07 Sports Betting Rules

Sports betting on PKR365 covers cricket (including Pakistan Super League, T20 internationals and other international cricket events), football, esports and additional markets as published on the platform. All bets are subject to the specific rules applicable to each sport and market type.

  • Bet acceptance: All bets are accepted at PKR365's discretion. We reserve the right to refuse or limit any bet without providing a reason.
  • Odds: Odds are subject to change up to the point a bet is confirmed. The odds displayed at the time of confirmation are the odds that apply to your bet.
  • Void bets: A bet may be voided if the event is cancelled, abandoned or suspended before the relevant outcome is determined. Voided bets are refunded to your account balance.
  • Live betting: In-play bets are accepted subject to availability. There may be brief delays in acceptance during live events; the odds displayed at the time of your confirmed bet apply.
  • Results: Official results from the relevant sporting governing body are used for settlement purposes. PKR365 reserves the right to delay settlement where results are pending official confirmation.
  • Maximum payouts: Maximum payout limits per event and per day are published in the platform's betting rules section. PKR365 reserves the right to limit winnings from any single event.

In the event of a technical error that results in incorrect odds being displayed, PKR365 reserves the right to void affected bets. Players will be notified and refunded in such cases.

08 Casino & Slots

PKR365's casino and slot games are provided by third-party game suppliers. Each game operates according to its own rules, return-to-player (RTP) percentages and volatility settings as configured by the game provider. RTP information for individual games is available within the game interface or help section.

All casino games use certified random number generation (RNG) technology to ensure fair and unpredictable outcomes. PKR365 does not manipulate game outcomes in any way.

  • Game malfunctions — whether technical or software-related — void all associated plays and any amounts wagered are returned to the player's balance.
  • Progressive jackpot games are subject to the specific jackpot rules of the game provider. PKR365 is not responsible for jackpot payouts, which are handled directly by the provider.
  • Live casino games are streamed in real time from studio environments. Connection issues on the player's end do not entitle the player to a refund of bets already placed.

09 VIP Programme

The PKR365 VIP Programme has four tiers: Bronze, Silver, Gold and Diamond. All new accounts start at Bronze tier automatically. Progression through tiers is based on cumulative wagering activity over a rolling period as defined in the VIP programme terms.

  • VIP tier benefits include faster withdrawal processing, higher betting limits, improved cashback rates and, from Gold tier upwards, a dedicated account manager.
  • VIP status is reviewed periodically. Failure to maintain the required activity level may result in tier adjustment at the next review point.
  • VIP benefits are personal to the account holder and may not be transferred.
  • PKR365 reserves the right to modify, suspend or discontinue the VIP programme at any time, with reasonable notice provided to affected members where possible.

Full details of VIP tier requirements, benefits and review periods are available on the VIP page.

10 Responsible Gaming

PKR365 is committed to promoting responsible gaming. The platform is intended for adult entertainment purposes only. We strongly encourage all players to approach gaming as a leisure activity with a clear budget and time limits in mind.

PKR365 provides the following responsible gaming tools, available in your account settings:

  • Deposit limits: Set daily, weekly or monthly deposit caps.
  • Session time limits: Set alerts or hard limits on your session length.
  • Cooling-off periods: Take a break of 24 hours to several weeks without losing your account.
  • Self-exclusion: Restrict access to your account for an extended period. Contact support to activate.

If you feel that your gaming is becoming a concern — for yourself or someone you know — we encourage you to use these tools and to seek support. Full information is available on our Responsible Gaming page.

PKR365 does not extend credit to players. Never gamble with money you cannot afford to lose. Gaming should be fun — keep it that way by playing within your personal budget.

11 Account Security

You are solely responsible for maintaining the confidentiality of your PKR365 login credentials, including your username, password and any two-factor authentication details. You must not share your login details with any other person.

  • PKR365 staff will never ask you for your password via any channel — live chat, email or otherwise. Any such request should be treated as a phishing attempt and reported immediately.
  • You are responsible for all activity that takes place under your account, whether or not authorised by you, unless you have reported a security breach to PKR365 promptly.
  • If you suspect your account has been accessed without your permission, contact support immediately via live chat to initiate an account lock and security review.
  • PKR365 recommends using a strong, unique password and enabling any available two-factor authentication features on your account.

12 Prohibited Conduct

The following activities are strictly prohibited on PKR365 and may result in account suspension, permanent closure and forfeiture of funds:

  • Creating more than one account or registering on behalf of another person.
  • Using automated software, bots, scripts or any other tool to interact with the platform in a non-human manner.
  • Exploiting software bugs, errors or loopholes in games or betting systems. Any winnings generated through exploitation are void.
  • Colluding with other players to gain an unfair advantage in any game or betting market.
  • Engaging in match-fixing or any form of sports manipulation in connection with bets placed on the platform.
  • Using the platform for money laundering or any other illegal financial activity.
  • Providing false identity documentation or misrepresenting your identity at any stage.
  • Harassing, threatening or abusing PKR365 staff or other players in any communication channel.

PKR365 cooperates fully with relevant authorities in any investigation involving illegal activity connected to the platform.

13 Intellectual Property

All content on the PKR365 platform — including the brand name, logo, website design, game interfaces, graphics, text and software — is the intellectual property of PKR365 or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display or exploit any part of the platform's content without prior written consent from PKR365. Unauthorised use of PKR365 intellectual property may result in legal action.

14 Limitation of Liability

PKR365 provides the platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure the platform operates without interruption, we do not guarantee uninterrupted, error-free access at all times.

  • PKR365 is not liable for any loss of profits, loss of data, loss of opportunity or any indirect or consequential losses arising from your use of the platform.
  • PKR365's total liability to you in respect of any single claim shall not exceed the total amount deposited by you in the 30 days preceding the claim.
  • PKR365 is not responsible for third-party payment provider delays, failures or errors beyond our reasonable control.
  • Game malfunctions that affect play outcomes are addressed through voiding of the affected round and refund of the stake — this is the limit of our liability in such cases.

Nothing in these Terms limits or excludes liability for fraud, gross negligence or any other matter that cannot be excluded or limited by applicable law.

15 Changes to Terms

PKR365 reserves the right to update these Terms and Conditions at any time. Where changes are significant — such as changes to withdrawal rules, bonus terms or account policies — we will make reasonable efforts to notify registered players via on-site notifications or by email where provided.

The date at the top of this page ("Last Updated") reflects when the most recent changes were made. We recommend reviewing these Terms periodically. Continued use of PKR365 following any update constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you should stop using the platform and contact support to request account closure.

16 Contact Us

If you have any questions about these Terms and Conditions or need clarification on any point, the PKR365 support team is available 24 hours a day, 7 days a week via live chat on the platform.

For written enquiries, you can reach us at:

  • Email: [email protected] (plain text — not a clickable link)
  • Live Chat: Available directly on the platform, 24/7
  • FAQ: Visit our FAQ page for answers to the most common questions

Our support team is trained to help with account queries, payment questions, bonus clarifications and responsible gaming tool setup. Do not hesitate to reach out at any time.

Understood the Terms? You're Ready to Play on PKR365

Create your free PKR365 account today, deposit in PKR using JazzCash or Easypaisa, and start betting on cricket, PSL and more — or spin the slots. All on one platform built for Pakistan.

18+ only  |  Bet responsibly  |  Entertainment purposes only